Privacy Policy

Privacy Policy

Certification Tracking App

Effective Date: 12-01-2025

Certification Tracking App (“CTA,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it. This Privacy Policy explains how we collect, use, store, and disclose information when you use our website, web portal, mobile applications, and related services (collectively, the “Service”).

By using the Service, you agree to the collection and use of information in accordance with this Policy.

1. Information We Collect

a. Information You Provide

We collect information you provide directly, including:

  • Name, email address, phone number
  • Account credentials
  • Organization or employer information
  • Certification details (titles, issuing bodies, expiration dates)
  • Uploaded documents and attachments
  • Payment-related information (processed by third parties)
  • Communications with support

b. Automatically Collected Information

When you use the Service, we may automatically collect:

  • IP address
  • Device type, operating system, and app version
  • Browser type (web portal)
  • Log data and usage activity
  • Date/time of access and actions taken

c. Notifications Data

If you enable notifications, we may collect:

  • Email delivery status
  • Phone number and SMS delivery metadata
  • Push notification tokens

We do not guarantee delivery of notifications.

2. How We Use Your Information

We use collected information to:

  • Provide and operate the Service
  • Manage accounts and subscriptions
  • Store and display certification data
  • Send reminders, alerts, and notifications
  • Process payments
  • Improve performance and security
  • Respond to support requests
  • Comply with legal obligations

We do not sell personal data.

3. Legal Basis for Processing

We process personal data based on:

  • Performance of a contract (providing the Service)
  • Legitimate business interests
  • Your consent (where required)
  • Legal obligations

4. Data Storage and Security

Your data is stored using industry-standard security measures, including:

  • Encrypted connections (HTTPS / TLS)
  • Secure cloud infrastructure
  • Access controls and role-based permissions

However, no system is 100% secure, and we cannot guarantee absolute protection.

You are responsible for maintaining your own backups of critical data.

5. Data Retention

We retain personal data only as long as necessary to:

  • Provide the Service
  • Comply with legal obligations
  • Resolve disputes

Upon account termination, data may be deleted after a reasonable retention period unless legally required otherwise.

6. Sharing of Information

We may share information with:

  • Service providers (hosting, messaging, analytics, billing)
  • Payment processors (e.g., Stripe, Apple, Google)
  • Legal authorities, if required by law

All third-party providers are required to protect data appropriately.

7. Third-Party Services

The Service integrates with third-party platforms. Their privacy practices are governed by their own policies.

CTA is not responsible for third-party privacy practices.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of data
  • Withdraw consent
  • Object to certain processing

Requests can be made by contacting us using the information below.

9. Children’s Privacy

The Service is not intended for children under 13 (or 16 in certain jurisdictions).

We do not knowingly collect personal data from children. If such data is discovered, it will be deleted.

10. International Users

If you access the Service from outside the United States, your information may be transferred to and processed in the U.S.

By using the Service, you consent to such transfers.

11. Notifications Disclaimer

Reminder and alert features are provided as a convenience only.

CTA is not responsible for missed deadlines, expired certifications, or regulatory consequences resulting from failed or delayed notifications.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted with a revised effective date.

Continued use of the Service constitutes acceptance of the updated Policy.

13. Contact Us

If you have questions or requests regarding this Privacy Policy, contact us at:

Certification Tracking App
📧 Email: support@certificationtrackingapp.com
🌐 Website: https://certificationtrackingapp.com/